We would like to inform our members of a recent scam. We have had a report of a member who received a telephone call from an automated service claiming there was suspicious activity on his Sabine FCU account. The member was asked to key in his account number. This is NOT legitimate. Sabine FCU does NOT use an automated service to contact a member about suspicious activity, and we would NEVER ask for an account number on a call we initiate.
We have also been made aware of several phishing scams in which members are emailed from a fraudulent company posing as CUNA (Credit Union National Association), NCUA (National Credit Union Administration), Visa, Vantiv, Verified by Visa, or even Sabine FCU. This email instructs recipients to "click here" to confirm your identity or acknowledge your account. The credit union and our associates will NEVER initiate emails soliciting your credit union account number, user name, password, PIN (personal identification number), credit card or debit card numbers, or other personal identifying information. If you receive a similar email, do not reply and delete it from your mailbox.
Some consumers have reported receiving fraudulent email messages that reference ACH Summary or ACH Notification and instruct the recipient to click on several links. These emails were not sent by the Federal Reserve Banks. The Federal Reserve Banks deliver payment information to our financial institution members via our trusted channels, and do not communicate this information directly to consumers. We strongly advise that you do not click on the links contained in these types of emails and to delete them immediately. If you receive any email of this type, please take caution and contact the credit union with any questions.
Questions? Give us a call at 1-888-319-7328.